Terms of use

1. 01

   Who you contract with

   Truckandbus Technologies Private Limited (CIN U63120KA2026PTC227607), 10th Floor, WeWork Latitude, RMZ Latitude Commercial, Hebbal Kempapura, Bangalore 560024, Karnataka, India. Notices to [email protected]; privacy matters to [email protected]; grievances to our Grievance Officer, Subhadip Mitra, at [email protected], on +91 8050505506 or at the registered office; the Contact page sets out how fast we answer. Truckaurbus is a trademark of Truckandbus Technologies Private Limited.

2. 02

   The register

   Specifications, prices and ratings are information, not advice. We say where each figure comes from and when it is an estimate. Confirm with the dealer or maker before you buy; road tax, insurance and body building are always extra.

3. 03

   Accounts

   One person, real details, and the sign-in stays yours. You must be 18 or older to have an account, and if you use Truckaurbus for a business, you confirm that you may act for it. We can suspend accounts that abuse the service or other people on it.

4. 04

   The Circle

   Questions and answers stay on the record so they keep helping the next buyer. No phone numbers or personal contact details in posts; we screen and can hide what breaks that. Helpful answers build your standing.

5. 05

   The yard and listings

   Truckaurbus facilitates and never transacts: sales close between buyer and seller. Bidding and auctions ride their own terms, which you accept before a bid.Bidding terms

6. 06

   Ustad

   Ustad answers from the record and says so when it is general guidance instead. It is not professional, legal or financial advice; loans are decided by lenders, not by us.

7. 07

   Acceptable use

   No wholesale scraping, no false listings, no impersonation, no abuse of members or the desk. Nothing objectionable in what you post: nothing abusive, hateful, sexual, violent or unlawful. As the IT Rules, 2021 require, you must not post, upload, send or share on Truckaurbus anything that: (i) belongs to someone else and you have no right to; (ii) is obscene, pornographic or paedophilic, invades another person's privacy, including their bodily privacy, insults or harasses anyone on the basis of gender, is racially or ethnically objectionable, relates to or encourages money laundering or gambling, or an online game that causes user harm, or promotes enmity between groups on the ground of religion or caste with the intent to incite violence; (iii) is harmful to a child; (iv) infringes a patent, trademark, copyright or other proprietary right; (v) deceives or misleads anyone about where a message came from, or knowingly and intentionally passes on misinformation or information that is patently false and untrue or misleading; (vi) impersonates another person; (vii) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States or public order, incites an offence, prevents the investigation of an offence, or insults another nation; (viii) carries a virus or any code meant to interrupt, destroy or limit a computer resource; (ix) is an online game that is not verified as a permissible online game; (x) advertises or promotes such an online game, or a platform that offers one; or (xi) breaks any law in force. We remove what breaks these rules when we see it or when it is reported, and we close the accounts of people who abuse others. If you break them, we may suspend or end your access at once and remove what you posted; you may also be liable to a penalty under the law, and we report any offence the law requires us to report. We tell you why we acted, unless the law stops us. We remind every user of these rules at least once every three months. Anyone may ask us to take down something posted on Truckaurbus: we act on the request within 36 hours, and within 2 hours for an intimate image of a person or a page pretending to be someone. We act on a court order or a lawful government notice within 3 hours. We keep what we remove, with its record, for 180 days, and the details you signed up with for 180 days after you close your account. What we build carries our marks and stays ours.

8. 08

   Liability and indemnity

   In one line: we run the platform and keep every figure honest; the sale, the money, the papers and the vehicle are between buyer and seller, and our liability to you is capped as set out below. Material change dated 28 Oct 2026.

   1. 8.1

      What we are:Truckandbus Technologies Private Limited runs an online marketplace and information platform. We never take possession, custody, title or control of any vehicle listed, bid on or sold through it. Every sale, auction sale or transfer is a contract made directly between the seller (a person, a dealer or an institution) and the buyer. We are not the agent, broker, auctioneer of record or guarantor of either side, and we are an intermediary under section 79 of the Information Technology Act, 2000. Where you bid on the yard, the bidding agreement you accept before a bid governs that auction and prevails over this section where they differ.

   2. 8.2

      The vehicle, its papers and its title:We make no representation or warranty about any vehicle's title or ownership, roadworthiness, fitness, mechanical condition, odometer reading, accident history, or encumbrances of any kind, including hypothecation to a lender, unpaid tax, pending challans, RTO blacklists or NOC status. Every vehicle is listed, bid on and sold as is, where is. A registration check, a DigiLocker identity, a verified mark or a Body Book entry is a fact reported by its source on the date shown, not a warranty by us. Inspect the vehicle and its documents yourself before paying anyone.

   3. 8.3

      Money and transfers:We are not a party to any payment between a buyer and a seller and we hold no funds in escrow. We are not responsible for a party's failure to pay or to deliver, for the collection, refund or forfeiture of earnest money, which passes between the bidder and the institution under the bidding terms, or for the execution or acceptance of transfer documents (Forms 28, 29, 30 and 35 and their state equivalents). Fees you pay us for a subscription, a membership, a placement or a success fee are governed by the order or terms that sell them and are due whether or not a sale completes, unless those terms say otherwise.

   4. 8.4

      Information, tools and third parties:Specifications, prices, worth figures, scores, ratings, guides, Ustad's answers and the fleet desk's reminders are information with a stated basis, not advice or a promise; you decide what to buy, sell, bid or borrow. Content posted by users, dealers or institutions is theirs. Payment gateways, verification providers, DigiLocker, maps, WhatsApp and other third-party services may fail or change; we are not liable for their outages or errors, or for a loss caused by matters beyond our reasonable control.

   5. 8.5

      What we are never liable for:To the fullest extent Indian law permits, we are not liable for any indirect, incidental, special, punitive or consequential loss, or for loss of profit, business, contracts, loads or goodwill, vehicle downtime, or loss of data, however caused, even if we were told it was possible.

   6. 8.6

      The cap:Notwithstanding anything else in these terms, our total aggregate liability to a user for all claims arising out of or connected with the platform, whether in contract, tort (including negligence), statute or otherwise, is capped at: (a) for a subscription or membership user, the fees that user actually paid us in the three months before the event giving rise to the claim; (b) for a transaction on which we charged a success fee, the success fee we received for that transaction or ₹10,000, whichever is lower; (c) for every other user, ₹1,000. Where more than one limb applies, the higher applies once, not cumulatively.

   7. 8.7

      What the law keeps:Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for our fraud or fraudulent misrepresentation, for our wilful misconduct or gross negligence, for a right under the Consumer Protection Act, 2019 that cannot be waived, or for any other liability that Indian law does not allow to be limited or excluded. Where a limitation is held unenforceable, it applies to the extent the law allows.

   8. 8.8

      Your indemnity:You will indemnify, defend and hold harmless the company, its directors, officers, employees and agents from all third-party claims, losses, liabilities, damages, penalties (including RTO or transport department penalties) and reasonable legal costs arising from: (a) a fraudulent, misleading or unauthorised listing, bid or claim; (b) a mismatched, forged or unauthorised registration certificate or other document; (c) a breach of the Motor Vehicles Act, 1988, the Central Motor Vehicles Rules, 1989 or a state's transport rules; (d) a breach of these terms or of the law; (e) use of a verification result for a purpose other than the one consented to. We will notify you of a claim, let you conduct the defence with counsel we reasonably approve, and not settle without your consent, not to be unreasonably withheld. You do not cover us for any part of a claim caused by our own fraud, wilful misconduct, gross negligence or breach of these terms.

   9. 8.9

      Law and courts:These terms are governed by the laws of India. Subject to the grievance process on this page, the courts at Bengaluru, Karnataka have exclusive jurisdiction, except that a consumer may instead go to the consumer commission where they live or work, as the Consumer Protection Act, 2019 allows.

9. 09

   Changes and contact

   These pages update as the product grows; material changes are dated here. Questions to [email protected]. Complaints go to our Grievance Officer (section 01).

As of 28 Oct 2026 · The English version governs; Hindi and Tamil versions are provided for convenience.